1Roles & Responsibilities

?Expect to drive correcting activities on reported problems and incidents. This means interacting with other groups, as well as users, to identify and correct what went wrong and to verify solutions.
?Daily monitoring of the application
?Continuously maintaining and make sure the systems are in good shape structurally and performance wise.
?Make root cause analysis of selected problems.
?Proactively make suggestions, to promote effectiveness of the systems.
?Participation in system development planning and design planning activities to secure feasibility of new requirements.

2Competences

?Bachelor degree or above
?Fluent communication skills in English, both spoken and written
?Social competence to handle work in a global organization with different nationalities, cultures, background and skills.
?Excellent analytical, conceptual, and problem-solving abilities.
?Architectural skills in software and information management.
?Experience of working with
o.NET via C#
oAsp.NET, Asp.NET MVC
oWCF
oIIS
oJavaScript, CSS, JSON/XML
oMS SQL Server 2000/5/8; SSIS(SQL Server Integration Services)
?Familiar with IT support process and practices.

An advantage if the candidate has:
?ITIL
?Knowledge of Sony Mobile, or mobile phone industry
?Experience in working in complex network environments
3The Mindset of the candidate

?Clear and crisp communication
?Assume responsibility and take ownership for issues
?Result driven
?Positive and proactive attitude
?Structured and organized
?Service-minded

軟通動(dòng)力是中國(guó)領(lǐng)先的創(chuàng)新型技術(shù)服務(wù)商。公司于2001年成立，立足中國(guó)，服務(wù)全球，依托“海外+中國(guó)”的戰(zhàn)略布局，市場(chǎng)遍及北美、亞洲、歐洲等區(qū)域國(guó)家[1]
立足中國(guó)，服務(wù)大中華區(qū)和全球市場(chǎng)，業(yè)務(wù)范圍涵蓋咨詢及解決方案、IT 服務(wù)及業(yè)務(wù)流程外包（BPO）服務(wù)等，是高科技、通信、銀行/企業(yè)金融/保險(xiǎn)、能源/交通/公用事業(yè)等行業(yè)重要的IT綜合服務(wù)提供商和戰(zhàn)略合作伙伴