職位描述
工作職責：
負責客戶投訴的收集，調(diào)查，記錄和反饋
協(xié)調(diào)商務(wù)團隊和生產(chǎn)團隊改進產(chǎn)品和服務(wù)質(zhì)量以及客戶的滿意度
支持或負責內(nèi)部、外部、客戶審核以及后續(xù)相應(yīng)的糾正措施 運用質(zhì)量工具維護質(zhì)量體系的持續(xù)性和有效性
通過跨部門溝通和培訓(xùn)傳遞質(zhì)量意識
任職要求：
專科學歷及以上， 生物相關(guān)專業(yè)
2年以上質(zhì)量管理工作經(jīng)驗
企業(yè)介紹
About Thermo Fisher Scientific
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of more than $20 billion and approximately 65,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity. Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services. For more information, please visit www.thermofisher.com.
